DracoBella

Technology that teaches.Support that responds.

Complete technology support for private, charter, and specialty schools in southeast Puerto Rico. One local team for your network, devices, platforms, and security.

Request a free assessment See services
  • 24-hour on-site response
  • Fixed monthly cost
  • Bilingual support
Support request Resolved
  1. A 5th grade teacher reports the projector has no signal.
  2. Remote support connects and checks the classroom computer.
  3. The display setting is fixed. Class starts on time.
  4. The fix is documented and the other classrooms are checked.

This is what support looks like when someone knows your school.

Sound familiar?

Technology problems don't wait for class to end

Wi‑Fi drops right in the middle of exams.

And nobody knows why.

Chromebooks and laptops have no management or inventory.

They get lost, broken, or misused.

An email account was compromised by phishing.

Student data is left exposed.

After the hurricane, systems were down for days.

There was no backup or recovery plan.

Your tech person doesn't answer, or takes weeks.

Meanwhile, classes go on.

Every month brings a different invoice.

Budgeting is impossible.
Services

Everything your school needs, in one package

Complete support packages. We don't do one-off repairs: we look after your technology all year so problems never reach the classroom.

User support

  • Help desk for teachers, administration, and staff
  • On-site visits with a 24-hour response
  • Remote support to fix issues on the spot

Network and infrastructure

  • Wi‑Fi designed for full classrooms
  • Firewall, switches, and network monitoring
  • Content filtering to protect students

Platforms and devices

  • Google Workspace for Education and Microsoft 365
  • Management of Chromebooks, laptops, and iPads
  • New device rollouts over the summer

Security and backup

  • Protection against phishing, viruses, and ransomware
  • Tested backups of records and documents
  • Recovery plan for hurricanes and power outages

Vendor management

  • We coordinate with your internet provider and manufacturers
  • Warranties, licenses, and renewals under control
  • One point of contact when something breaks

Technology planning

  • Regular meetings with school leadership
  • Device refresh plan and annual budget
  • Proposals structured with E‑Rate in mind
Why DracoBella

Education specialists, based in the southeast

Truly local

We're based in Arroyo. When your school needs someone on site, we're there within 24 hours, not whenever a San Juan provider can fit you in.

Education experience

More than 16 years in technology support, including schools with over 1,000 students. We know the school calendar, education platforms, and how to protect student data.

Hurricane-ready

Backups, backup internet, and a written recovery plan, so classes get back to normal as quickly as possible after a storm or power outage.

Fixed, predictable cost

One monthly fee that covers complete support. No surprise invoices, so you can plan the school year's budget with confidence.

How we start

From first visit to ongoing support

  1. Free assessment

    We visit your school and review your network, devices, accounts, and backups.

  2. Clear proposal

    You get a findings report and a fixed monthly fee, with no fine print.

  3. Smooth transition

    We document everything and make the changes, ideally over the summer or after hours.

  4. Ongoing support

    Help desk, monitoring, on-site visits, and regular meetings with school leadership.

Pricing model

Pay only for what your school uses, with everything included

Your fee is based on the number of devices and the services you need. Every proposal is a complete package, with minimal exclusions agreed in writing from the start.

Staff devicesPer device, monthly
Student devicesPer device, monthly
InfrastructureNetwork, Wi‑Fi, firewall, and servers
PlatformsGoogle Workspace, Microsoft 365, and more
Vendor managementInternet, manufacturers, and licenses

The initial assessment is free, with no obligation.

Service area

Serving schools across southeast Puerto Rico

Private, charter, Montessori, and specialty schools of any size.

  • Arroyo
  • Guayama
  • Patillas
  • Maunabo
  • Yabucoa
  • Humacao
  • Salinas
  • and nearby towns

Request your free technology assessment

We visit your school, evaluate your technology, and deliver a report with recommendations. No cost, no obligation.

Email uscontact@dracobella.com
Call or message on WhatsApp(484) 347-4939

Informational materials

Flyer PDF, 1 page Brochure PDF, 2 pages

Pedro Garcia, President